In a move that’s sent ripples through the tech and startup world, Zomato, now rebranded as Eternal Ltd, announced the resignation of its Chief Operating Officer, Rinshul Chandra. As one of the company’s senior-most leaders, Chandra’s exit raises eyebrows—not just because of his position, but because it adds to a growing list of high-profile departures at a time when Zomato share prices are climbing and the company is undergoing a major transformation.
Let’s unpack what’s happening behind the scenes at Eternal Ltd (formerly Zomato), why so many key executives are leaving, and what this means for investors and everyday users alike.
Who Is Rinshul Chandra? A Quick Look at the Man Behind the Role
Rinshul Chandra isn’t your average executive. He’s a top-tier IIT Kharagpur graduate who earned a dual degree in Chemical Engineering back in 2014. After brief stints at Shell and Magicpin, he joined Zomato in 2018. From Assistant Vice President of Product to the Head of Zomato Everyday, and eventually COO of food delivery, his rise through the ranks was steady and impressive.
Chandra’s resignation, submitted on April 5, 2025, and effective April 7, 2025, marks the end of a seven-year chapter. In his farewell letter to Zomato founder and CEO Deepinder Goyal—whom he fondly addressed as “Deepi”—he cited personal and professional growth as his motivation to move on.
Why Did Rinshul Chandra Leave Zomato?
Chandra’s exit wasn’t dramatic, but it does come at a pivotal time. According to his letter, he’s “pursuing new opportunities and passions,” which is often code for either burnout, better offers, or internal shakeups. Considering the changes happening at Eternal, it’s likely a bit of everything.
Let’s be real—seven years at a fast-paced startup is a long time. With the company going through rebranding, laying off employees, and integrating AI in its operations, the pressure must be immense. Chandra probably felt it was time to chase a new mountain.
Zomato’s Rebranding to Eternal Ltd: What’s in a Name?
Earlier in March 2025, Zomato officially changed its corporate name to Eternal Ltd, signaling a shift in vision. According to Deepinder Goyal, the rebranding reflects their mission “to build an organisation that lasts as long as possible.”
Sounds poetic, doesn’t it?
But beneath the idealistic language is a strategic pivot. Eternal Ltd now oversees not just the Zomato food delivery business, but also Blinkit (its quick commerce platform) and Hyperpure (its wholesale delivery service). It’s a move to future-proof the brand—and probably make it sound less like a food app and more like a tech conglomerate.
Zomato Share Price on the Rise Despite Internal Changes
Now, here’s the kicker—while executives are leaving and restructuring is underway, the Zomato share price is doing just fine. In fact, it’s thriving.
On April 8, 2025, Zomato share price rose 2.24%, closing at ₹214.45 apiece. That’s a pretty solid vote of confidence from investors, especially considering all the turbulence.
Their earnings back that optimism. In Q3FY25, Zomato reported revenue of ₹2,226 crore, a bump from ₹2,151 crore the previous quarter. Net profit also grew—from ₹421 crore in Q2 to ₹494 crore in Q3. That’s no small feat in today’s market.
Leadership Exodus: Who Else Has Left Eternal Ltd Recently?
Chandra isn’t the only one heading for the exit.
Akriti Chopra, co-founder and chief people officer, resigned in September 2024.
Hemal Jain, former CFO of Hyperpure (Zomato’s wholesale division), quit in December 2024.
Gunjan Tilak Raj Soni, independent board member and Zalora SEA CEO, also stepped down.
Each had their own reasons—some cited work commitments, others simply wanted to try something new. But the pattern is clear: Zomato is going through a leadership evolution.
Zomato Layoffs: The Other Side of the Coin
It’s not just the top brass heading out. Zomato also laid off 500 employees from its Associate Accelerator Programme (ZAAP) recently. The company cited “performance issues,” but timing is everything, right?
These layoffs came right after the launch of Nugget—an AI-driven customer support platform that now handles 80% of customer queries across Zomato, Blinkit, and Hyperpure. When AI takes over, humans often lose jobs. It’s a tough pill to swallow, but it’s the reality of today’s tech world.
What Is Zomato’s Nugget Platform and Why Does It Matter?
Imagine having a digital assistant so efficient it makes an entire team redundant. That’s what Nugget is doing for Zomato.
Powered by AI, Nugget automates responses, processes refunds, answers FAQs, and more. With a success rate of clearing 80% of customer support queries, it’s no wonder Zomato felt confident trimming down its human support staff.
Sure, it’s great for cost-cutting, but it also raises questions about job security and whether AI can truly replace human empathy in customer service.
Blinkit and Quick Commerce: A Double-Edged Sword
Let’s talk about Blinkit—Zomato’s quick commerce arm. It’s a fascinating experiment. Fast deliveries, groceries at your doorstep, all in minutes. But here’s the catch: it’s expensive.
Blinkit has reportedly been bleeding cash. While it promises convenience, the logistics behind it are costly and often unsustainable. And with Zomato already investing heavily in automation and AI, the burden on Blinkit to turn a profit is heavier than ever.
So, What’s Next for Zomato (aka Eternal)?
Honestly? It’s a mixed bag. On one hand, the Zomato share is climbing, profits are growing, and AI is making operations smoother. On the other hand, the company’s culture is shifting, layoffs are rising, and top leaders are heading for the door.
The rebranding to Eternal Ltd is a bold move. It’s a statement of longevity, of reinvention. But execution is everything. If the company can manage this transition without losing its core identity (and its talent), it might just live up to the “eternal” name.
Is Now a Good Time to Invest in Zomato Shares?
If you’re an investor or just curious about the market, here’s the bottom line: Zomato share is performing well despite the internal shake-ups.
That said, investing is always a calculated risk. The company’s future depends on how well it integrates AI, scales Blinkit, and retains (or replaces) top talent. Keep an eye on their quarterly reports, watch how the market reacts to the new leadership structure, and don’t ignore the power of public sentiment.
Read More: Top 5 Budget Smartphones with Flagship Features in 2025
Conclusion
Zomato, or should we say Eternal Ltd, is in the middle of one of the biggest transitions in its history. Leadership exits like Rinshul Chandra’s are just one piece of a much bigger puzzle.
The company is evolving—from a simple food delivery app into a tech-powered, AI-driven, multi-vertical powerhouse. That evolution comes with growing pains—layoffs, rebranding, and internal restructuring. But so far, the numbers are looking good, and Zomato share prices are holding strong.
Only time will tell if this transformation leads to long-term success or a bumpy ride ahead. But one thing’s for sure—Eternal is not afraid to shake things up.
Explore other popular Posts:
Blog | News | Entertainment | Education | Sports |
Technology | Cryptocurrency | Stock | Home | Sitemap
